Privacy Policy

Last Updated: October 1, 2026

At ThermoFusion, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you visit our website, request a quote, communicate with our team, or use our services.

This Privacy Policy applies to the ThermoFusion website located at https://thermo-fusion.com/ and any webpages or online services that link to this policy.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, submit a form, request a quote, communicate with our staff, or otherwise interact with ThermoFusion.

Depending on how you interact with us, the information collected may include:

  • Your name and job title
  • Company or organization name
  • Email address
  • Telephone number
  • Mailing or business address
  • Project, material, quantity, process, scheduling, or quotation information
  • Drawings, specifications, purchase-order information, or other documents you choose to provide
  • The contents of messages and communications sent to us

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our hosting provider, security services, analytics providers, or other website technologies. This information may include:

  • Internet Protocol address
  • Browser type and device information
  • Operating system
  • Pages viewed and links selected
  • Date and time of access
  • Referring website or webpage
  • Approximate geographic region derived from an IP address
  • Website performance, diagnostic, and security information

We use this information to operate the website, maintain security, diagnose technical issues, understand general website usage, and improve our services.

How We Use Personal Information

ThermoFusion may use personal information for the following business purposes:

  • Responding to questions, requests, and communications
  • Preparing quotations and evaluating project requirements
  • Providing heat-treating, brazing, and related services
  • Managing customer, supplier, and business relationships
  • Coordinating pickup, delivery, shipping, and production requirements
  • Maintaining business, quality, contractual, and transaction records
  • Operating, maintaining, securing, and improving our website
  • Detecting fraud, abuse, security threats, or technical problems
  • Complying with legal, regulatory, contractual, quality, and audit obligations
  • Protecting the rights, safety, property, and operations of ThermoFusion and others

Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for website functionality, security, performance, analytics, or user preferences.

Cookies are small files stored on your browser or device. Some cookies operate only during a browsing session, while others may remain for a longer period. You may be able to block or delete cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.

Where required by applicable law, we will request consent before placing nonessential cookies or similar tracking technologies on your device.

Analytics

We may use analytics services to understand how visitors use the website, identify technical issues, and improve website performance. These providers may process information such as IP address, device information, pages visited, and interaction data in accordance with their own privacy policies.

Embedded Content and Third-Party Websites

Our website may contain links to third-party websites or embedded content such as maps, videos, documents, social-media content, or other external resources.

Third-party content may collect information, use cookies, or monitor your interaction as though you visited the third party directly. ThermoFusion does not control and is not responsible for the privacy, security, content, or data practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

How We Disclose Information

ThermoFusion does not sell personal information for monetary compensation. We also do not knowingly use or disclose personal information for cross-context behavioral advertising.

We may disclose information to the following categories of recipients when reasonably necessary:

  • Website hosting, information-technology, security, email, analytics, and other service providers
  • Shipping, logistics, professional, quality, audit, and business-service providers
  • Customers, suppliers, contractors, or business partners involved in a requested transaction or service
  • Government authorities, regulators, courts, law-enforcement agencies, or other parties when required by law
  • Professional advisers such as attorneys, accountants, insurers, and auditors
  • A purchaser, successor, or other party involved in a merger, acquisition, financing, reorganization, or sale of business assets

Service providers are permitted to process personal information only for the services they perform for us and subject to applicable contractual and legal requirements.

Legal and Required Disclosures

ThermoFusion may preserve, use, or disclose information when we reasonably believe doing so is necessary to comply with applicable law, respond to legal process, enforce agreements, protect legal rights, investigate suspected misconduct, maintain security, or protect the safety and property of ThermoFusion, our customers, website visitors, or others.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain business and quality records, comply with contractual and legal obligations, resolve disputes, enforce agreements, and protect our operations.

Retention periods may vary depending on the type of information, the nature of the customer or supplier relationship, applicable aerospace or quality requirements, contractual obligations, legal requirements, and legitimate business needs. When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, network, transmission method, or electronic storage system can be guaranteed to be completely secure. You should use appropriate care when transmitting confidential, proprietary, export-controlled, or otherwise sensitive information electronically.

Sensitive and Confidential Project Information

ThermoFusion regularly works with customers in aerospace, engineering, manufacturing, and other industries where technical information may be proprietary or confidential. While we take reasonable measures to safeguard information submitted through our website and business systems, please do not submit highly sensitive personal information through general website forms unless specifically requested.

If your project includes technical drawings, specifications, purchase orders, export-controlled information, proprietary manufacturing data, or other confidential project materials, please use the communication or secure file-transfer methods provided by your ThermoFusion representative. We recommend not transmitting export-controlled or highly confidential information through general website forms unless instructed to do so by ThermoFusion personnel.

If you have questions about securely transmitting project documentation, please contact us before submitting your files.

California Privacy Rights

California residents may have privacy rights under the California Consumer Privacy Act, as amended, and other California privacy laws. These rights apply only to the extent ThermoFusion and the information involved are subject to the applicable law.

Depending on the circumstances, California residents may have the right to:

  • Know the categories and specific pieces of personal information collected about them
  • Know the sources, purposes, and categories of recipients associated with that information
  • Request deletion of certain personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information, where applicable
  • Limit certain uses or disclosures of sensitive personal information, where applicable
  • Receive equal service and not be discriminated against for exercising privacy rights

ThermoFusion does not sell personal information for monetary compensation and does not knowingly share personal information for cross-context behavioral advertising. To the extent required by applicable law, we recognize qualifying browser-based opt-out preference signals, such as the Global Privacy Control.

To submit a privacy request, contact us using the information provided below. We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law, although we may require documentation confirming the agent’s authority.

Browser Do Not Track Signals

Some browsers provide a “Do Not Track” setting. Because there is not a universally accepted standard governing all Do Not Track signals, our website may not respond to those signals. Where required by applicable law, we process recognized opt-out preference signals, such as the Global Privacy Control.

Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

International Visitors

ThermoFusion is based in California, United States. If you access the website from outside the United States, information may be processed and stored in the United States or other locations where our service providers operate. Privacy and data-protection laws in those locations may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was most recently revised.

Material changes will be communicated through the website or by another appropriate method when required by applicable law.

Contact Us

Questions, concerns, or requests regarding this Privacy Policy or ThermoFusion’s handling of personal information may be directed to:

ThermoFusion Inc.
2342 American Ave.
Hayward, CA 94545

Phone: (510) 782-7755
Email: info@thermo-fusion.com
Website: www.thermo-fusion.com